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Data Scientist - I
Netomi
Gurugram
At Netomi AI, we are on a mission to create artificial intelligence that builds customer love for the world’s largest global brands.

Some of the largest brands are already using Netomi AI’s platform to solve mission-critical problems. This would allow you to work with top-tier clients at the senior level and build your network.

Backed by the world’s leading investors such as Y-Combinator, Index Ventures, Jeffrey Katzenberg (co-founder of DreamWorks) and Greg Brockman (co-founder & President of OpenAI/ChatGPT), you will become a part of an elite group of visionaries who are defining the future of AI for customer experience. We are building a dynamic, fast growing team that values innovation, creativity, and hard work. You will have the chance to significantly impact the company’s success while developing your skills and career in AI.

Want to become a key part of the Generative AI revolution? We should talk.

Do you believe in the missions of intelligence agencies? Are you interested in building state-of-the-art NLP models and solving complex technical challenges? Do you want to be a part of our journey to shaping the future of Automated Customer Service?

If you are interested in working on some of the most challenging technical and programmatic issues, we would love to discuss with you the exciting work and career opportunities at Netomi.

As a Data Scientist at Netomi, you will drive NLP and machine learning projects and be responsible for developing methodology and solutions to support technical, analytical, and operational requirements.

Job Responsibilities:

    • Design and implement machine learning algorithms for NLP/LLMs or deep learning models at scale to meet business requirements.
    • Analyze large datasets and develop models that can be used to make predictions, generate responses or summaries, identify patterns, etc.
    • Develop and improve existing models to increase accuracy, efficiency, and effectiveness.
    • Work closely with cross-functional teams to identify and prioritize business problems, and develop solutions to address them.
    • Communicate findings and insights to stakeholders in a clear and concise manner.
    • Stay up-to-date with the latest developments in machine learning, NLP/LLMs, deep learning, and related technologies.

Requirements

    • Bachelor’s or Master’s degree in Applied Mathematics, Statistics, Computer Science, Engineering, or a related field.
    • 2+ years of experience in Data Science or a related field, with a focus on building NLP/LLMs or Deep Learning models.
    • Strong programming skills in Python or other relevant programming languages.
    • Experience with machine learning libraries such as TensorFlow, PyTorch, or Keras.
    • Experience working with a variety of statistical models, including logistic regression, clustering, classification, SVMs, neural networks, Random Forest, CRF, Bayesian models, supervised/unsupervised learning, etc.
    • Expertise in NLP techniques, including sentiment analysis, word embedding, part-of-speech (POS) tagging, topic modeling, text classification, machine translation, speech recognition, named entity recognition (NER), natural language generation (NLG), and other related techniques.
    • Experience with various deep learning techniques, including CNNs and RNNs, and a strong understanding of building and training these models for different applications. Familiarity with LMs and LLMs such as GPT, BERT, and Transformer models is highly desirable.
    • Strong ability to rapidly comprehend and implement research papers related to AI, as well as remain informed of the latest advancements in NLP technologies.
    • Deep knowledge and experience in structured and unstructured data Information Extraction, Knowledge Information Retrieval, and Knowledge Representation.
    • Self-motivated and driven to satisfy intellectual curiosity through the pursuit of continuous learning and skill development.
    • Strong problem-solving and analytical skillsExcellent communication and collaboration abilities.
    • Optional: Experience with big data platforms such as Hadoop or Spark.
Netomi is an equal opportunity employer committed to diversity in the workplace. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, disability, veteran status, and other protected characteristics.
Full-time
Mid Level
Natural Language Processing
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Data Engineer (Contract)
Netomi
Gurugram
At Netomi AI, we are on a mission to create artificial intelligence that builds customer love for the world’s largest global brands.

Some of the largest brands are already using Netomi AI’s platform to solve mission-critical problems. This would allow you to work with top-tier clients at the senior level and build your network.

Backed by the world’s leading investors such as Y-Combinator, Index Ventures, Jeffrey Katzenberg (co-founder of DreamWorks) and Greg Brockman (co-founder & President of OpenAI/ChatGPT), you will become a part of an elite group of visionaries who are defining the future of AI for customer experience. We are building a dynamic, fast growing team that values innovation, creativity, and hard work. You will have the chance to significantly impact the company’s success while developing your skills and career in AI.

Want to become a key part of the Generative AI revolution? We should talk.

Job Description:

Netomi is seeking a highly analytical and detail-oriented candidate to join the Analytics team in Gurugram. As part of the team, you will work with product, engineering, and customer success teams to drive complex data and trend analyses to propose ways to improve and, thereby contributing to improve the experience. You will also be responsible for benchmarking and measuring the performance of various product operations projects, building and publishing detailed scorecards and reports, identifying and driving new opportunities based on customer and business data.

We are looking for a Data Engineer with a passion for using data to discover and solve real-world problems. You will enjoy working with rich data sets, modern business intelligence technology, and the ability to see your insights drive the features for our customers. You will also have the opportunity to contribute to the development of policies, processes, and tools to address product quality challenges in collaboration with teams.

Responsibilities

    • You will partner with teammates to create complex data processing pipelines in order to solve our clients’ most ambitious challenges.
    • You will collaborate with Data Scientists in order to design scalable implementations of their models.
    • You will pair to write clean and iterative code based on TDDLeverage various continuous delivery practices to deploy, support and operate data pipelines.
    • Advise and educate clients on how to use different distributed storage and computing technologies from the plethora of options available.
    • Develop and operate modern data architecture approaches to meet key business objectives and provide end-to-end data solutions.
    • Create data models and speak to the tradeoffs of different modeling approaches.
    • Seamlessly incorporate data quality into your day-to-day work as well as into the delivery process.

Requirements

    • 3+ Years of Experience
    • Expertise in SQL, PL/SQL & General Software Engineering (proficiency coding in Python/Java any one language)
    • Experience in MySQL 8.0+, and AWS Aurora required
    • Expert SQL query optimization
    • Have a good understanding of data modeling and experience with data engineering tools 
    • You are comfortable taking a data-driven approach and applying data security strategy to solve business problems
    • You’re genuinely excited about data infrastructure and operations with familiarity working in cloud environments
    • Working with data excites you: you can build and operate data pipelines, and maintain data storage, all within distributed systems
    • Assure effective collaboration between Netomi and the client’s teams, encouraging open communication and advocating for shared outcomes
    • Experience writing data quality units and functional tests. 
    • Strong Experience with any Relational Database (preferably Aurora MySQL)
    • Experience with AWS Lambda, Kinesis, RDS, EC2, Quicksight
    • Experience with Streaming Platforms such as Kafka, Kinesis, etc.
Netomi is an equal opportunity employer committed to diversity in the workplace. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, disability, veteran status, and other protected characteristics.
Contract
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Software Engineer In Test II
Netomi
Gurugram
At Netomi AI, we are on a mission to create artificial intelligence that builds customer love for the world’s largest global brands.

Some of the largest brands are already using Netomi AI’s platform to solve mission-critical problems. This would allow you to work with top-tier clients at the senior level and build your network.

Backed by the world’s leading investors such as Y-Combinator, Index Ventures, Jeffrey Katzenberg (co-founder of DreamWorks) and Greg Brockman (co-founder & President of OpenAI/ChatGPT), you will become a part of an elite group of visionaries who are defining the future of AI for customer experience. We are building a dynamic, fast growing team that values innovation, creativity, and hard work. You will have the chance to significantly impact the company’s success while developing your skills and career in AI.

Want to become a key part of the Generative AI revolution? We should talk.

Job Description:

We are looking for a seasoned SDET to help us keep a check on the quality of products. If you are passionate about quality and want to help make an impact in our organisation then we have a perfect role for you!

Job Responsibilities

    • Testing of AI based conversational products
    • Monitoring and improving quality assurance process ensuring any agreed-upon standards and procedures are followed
    • Providing a high level of data quality awareness across multiple teams
    • Evaluating and identifying where enhancements in accuracy of models are required
    • Detailed testing feedback preparation to help the team to improve AI models

Requirements

    • A good focus on delivering high-quality products and a passion for learning new technologies
    • Should have a passion for Manual  & Automation Testing, Test Planning, Test Cases, Preparation, and Execution
    • Should have experience in API testing and scripting languages, like Python
    • Good to have working experience on BDD (Behavior Driven Development) platform
    • Bachelor in Computer Science or related Engineering field
    • 4-6 years of relevant experience
    • Should understand testing requirements related to the current project/product
    • Ability to work in a fast-paced and dynamic work environment
    • Excellent knowledge of Manual Testing concepts and tools
    • Exposure to New technology, Problem-solving skills, Self-motivated and self-starter, work without supervision
    • Learning attitude and assured on the QA related Processes
    • Knowledge of any Database (MySql, etc) is a plus
    • Excellent written and verbal communication


Netomi is an equal opportunity employer committed to diversity in the workplace. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, disability, veteran status, and other protected characteristics.
Full-time
Mid Level
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Software Engineer In Test I (Python)
Netomi
Gurugram
At Netomi AI, we are on a mission to create artificial intelligence that builds customer love for the world’s largest global brands.

Some of the largest brands are already using Netomi AI’s platform to solve mission-critical problems. This would allow you to work with top-tier clients at the senior level and build your network.

Backed by the world’s leading investors such as Y-Combinator, Index Ventures, Jeffrey Katzenberg (co-founder of DreamWorks) and Greg Brockman (co-founder & President of OpenAI/ChatGPT), you will become a part of an elite group of visionaries who are defining the future of AI for customer experience. We are building a dynamic, fast growing team that values innovation, creativity, and hard work. You will have the chance to significantly impact the company’s success while developing your skills and career in AI.

Want to become a key part of the Generative AI revolution? We should talk.

Job Description:

We are looking for a seasoned SDET to help us keep a check on the quality of our products. If you are passionate about quality and want to help make an impact in our organization then we have a perfect role for you!

Job Responsibilities

    • Testing of AI based conversational products
    • Monitoring and improving quality assurance process ensuring any agreed-upon standards and procedures are followed
    • Providing a high level of data quality awareness across multiple teams
    • Evaluating and identifying where enhancements in accuracy of models are required
    • Detailed testing feedback preparation to help the team to improve AI models

Requirements

    • A good focus on delivering high-quality products and passionate for learning new technologies
    • Should have a passion for Manual  & Automation Testing, Test Planning, Test Cases, Preparation, and Execution
    • Should have experience in API testing and scripting languages, like Python
    • Good to have working experience on BDD (Behavior Driven Development) platform
    • Bachelor in Computer Science or related Engineering field
    • 2-4 years of relevant experience
    • Should understand testing requirements related to the current project/product
    • Ability to work in a fast-paced and dynamic work environment
    • Excellent knowledge of Manual Testing concepts and tools
    • Exposure to New technology, Problem-solving skills, Self-motivated and self-starter, work without supervision
    • Learning attitude and assured on the QA related Processes
    • Knowledge of any Database (MySql, etc) is a plus
    • Excellent written and verbal communication


Netomi is an equal opportunity employer committed to diversity in the workplace. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, disability, veteran status, and other protected characteristics.
Full-time
Mid Level
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Data Engineer
Netomi
Gurugram
At Netomi AI, we are on a mission to create artificial intelligence that builds customer love for the world’s largest global brands.

Some of the largest brands are already using Netomi AI’s platform to solve mission-critical problems. This would allow you to work with top-tier clients at the senior level and build your network.

Backed by the world’s leading investors such as Y-Combinator, Index Ventures, Jeffrey Katzenberg (co-founder of DreamWorks) and Greg Brockman (co-founder & President of OpenAI/ChatGPT), you will become a part of an elite group of visionaries who are defining the future of AI for customer experience. We are building a dynamic, fast growing team that values innovation, creativity, and hard work. You will have the chance to significantly impact the company’s success while developing your skills and career in AI.

Want to become a key part of the Generative AI revolution? We should talk.

Job Description:

Netomi is seeking a highly analytical and detail-oriented candidate to join the Analytics team in Gurugram. As part of the team, you will work with product, engineering, and customer success teams to drive complex data and trend analyses to propose ways to improve and, thereby contributing to improve the experience. You will also be responsible for benchmarking and measuring the performance of various product operations projects, building and publishing detailed scorecards and reports, identifying and driving new opportunities based on customer and business data.

We are looking for a Data Engineer with a passion for using data to discover and solve real-world problems. You will enjoy working with rich data sets, modern business intelligence technology, and the ability to see your insights drive the features for our customers. You will also have the opportunity to contribute to the development of policies, processes, and tools to address product quality challenges in collaboration with teams.

Responsibilities

    • You will partner with teammates to create complex data processing pipelines in order to solve our clients’ most ambitious challenges.
    • you will collaborate with Data Scientists in order to design scalable implementations of their models
    • You will pair to write clean and iterative code based on TDDLeverage various continuous delivery practices to deploy, support and operate data pipelines
    • Advise and educate clients on how to use different distributed storage and computing technologies from the plethora of options available
    • Develop and operate modern data architecture approaches to meet key business objectives and provide end-to-end data solutions
    • Create data models and speak to the tradeoffs of different modeling approaches
    • Seamlessly incorporate data quality into your day-to-day work as well as into the delivery process

Requirements

    • 3+ Years of Experience
    • Expertise in SQL, PL/SQL & General Software Engineering (proficiency coding in Python/Java any one language)
    • Experience in MySQL 8.0+, and AWS Aurora required
    • Expert SQL query optimization
    • Have a good understanding of data modeling and experience with data engineering tools 
    • You are comfortable taking a data-driven approach and applying data security strategy to solve business problems
    • You’re genuinely excited about data infrastructure and operations with familiarity working in cloud environments
    • Working with data excites you: you can build and operate data pipelines, and maintain data storage, all within distributed systems
    • Assure effective collaboration between Netomi and the client’s teams, encouraging open communication and advocating for shared outcomes
    • Experience writing data quality units and functional tests. 
    • Strong Experience with any Relational Database (preferably Aurora MySQL)
    • Experience with AWS Lambda, Kinesis, RDS, EC2, Quicksight
    • Experience with Streaming Platforms such as Kafka, Kinesis, etc.
Netomi is an equal opportunity employer committed to diversity in the workplace. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, disability, veteran status, and other protected characteristics.
Full-time
Mid Level
Logo
SDET I / SDET II
Netomi
Gurugram
At Netomi AI, we are on a mission to create artificial intelligence that builds customer love for the world’s largest global brands.

Some of the largest brands are already using Netomi AI’s platform to solve mission-critical problems. This would allow you to work with top-tier clients at the senior level and build your network.

Backed by the world’s leading investors such as Y-Combinator, Index Ventures, Jeffrey Katzenberg (co-founder of DreamWorks) and Greg Brockman (co-founder & President of OpenAI/ChatGPT), you will become a part of an elite group of visionaries who are defining the future of AI for customer experience. We are building a dynamic, fast growing team that values innovation, creativity, and hard work. You will have the chance to significantly impact the company’s success while developing your skills and career in AI.

Want to become a key part of the Generative AI revolution? We should talk.

We are looking for a seasoned SDET I / SDET II to help us keep a check on the quality of our products. If you are passionate about quality and want to help make an impact in our organization then we have a perfect role for you!

Job Responsibilities

    • Testing of AI-based conversational products
    • Monitoring and improving the quality assurance process ensuring any agreed-upon standards and procedures are followed
    • Providing a high level of data quality awareness across multiple teams
    • Evaluating and identifying where enhancements in the accuracy of models are required
    • Detailed testing feedback preparation to help the team to improve AI models

Requirements

    • A good focus on delivering high-quality products and a passion for learning new technologies
    • Should have a passion for Manual  & Automation Testing, Test Planning, Test Cases, Preparation, and Execution
    • Should have experience in API testing and scripting languages, like Python
    • Good to have working experience on BDD (Behavior Driven Development) platform
    • Bachelor in Computer Science or related Engineering field
    • 2-6 years of relevant experience
    • Should understand testing requirements related to the current project/product
    • Ability to work in a fast-paced and dynamic work environment
    • Excellent knowledge of Manual Testing concepts and tools
    • Exposure to New technology, Problem-solving skills, Self-motivated and self-starter, work without supervision
    • Learning attitude and assured on the QA related Processes
    • Knowledge of any Database (MySql, etc) is a plus
    • Excellent written and verbal communication
Netomi is an equal opportunity employer committed to diversity in the workplace. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, disability, veteran status, and other protected characteristics.
Full-time
Junior
Logo
Data Scientist - II (Contract)
Netomi
Toronto , Canada
At Netomi AI, we are on a mission to create artificial intelligence that builds customer love for the world’s largest global brands.

Some of the largest brands are already using Netomi AI’s platform to solve mission-critical problems. This would allow you to work with top-tier clients at the senior level and build your network.

Backed by the world’s leading investors such as Y-Combinator, Index Ventures, Jeffrey Katzenberg (co-founder of DreamWorks) and Greg Brockman (co-founder & President of OpenAI/ChatGPT), you will become a part of an elite group of visionaries who are defining the future of AI for customer experience. We are building a dynamic, fast growing team that values innovation, creativity, and hard work. You will have the chance to significantly impact the company’s success while developing your skills and career in AI.

Want to become a key part of the Generative AI revolution? We should talk.

Do you believe in the missions of intelligence agencies? Are you interested in building state-of-the-art NLP models and solving complex technical challenges? Do you want to be a part of our journey in shaping the future of Automated Customer Service?

If you are interested in working on some of the most challenging technical and programmatic issues, we would love to discuss with you the exciting work and career opportunities at Netomi.

As a Senior Data Scientist at Netomi, you will drive NLP and machine learning projects and be responsible for developing methodology and solutions to support technical, analytical, and operational requirements.

Responsibilities

    • Design, develop and deploy machine learning models and algorithms for NLP/LLMs or deep learning models at scale to solve complex business problems.
    • Work with large datasets, perform data analysis, and develop data pipelines to support model development.
    • Collaborate with Product & Engineering teams to integrate machine learning solutions into products and services.
    • Conduct experiments, test hypotheses, and perform statistical analysis to validate models and drive improvements.
    • Communicate findings and insights to stakeholders in a clear and concise manner.
    • Stay up-to-date with the latest developments in machine learning, NLP/LLMs, deep learning, and related technologies.
    • Provide technical mentorship and guidance to junior team members.

Requirements

    • 3+ years of experience as a data scientist, preferably in a product development environment, with a focus on building NLP/LLMs or Deep Learning models.
    • Strong programming skills in Python or other relevant programming languages.
    • Experience with machine learning libraries (e.g., sci-kit-learn, TensorFlow, PyTorch).
    • Deep understanding of statistical analysis, probability theory, and experimental design.
    • Experience with LLMs, deep learning, NLP, and chatbot development.
    • Excellent communication skills, including the ability to explain complex concepts to technical and non-technical stakeholders.
    • Experience working with a variety of statistical models, including logistic regression, clustering, classification, SVMs, neural networks, Random Forest, CRF, Bayesian models, supervised/unsupervised learning, etc.
    • Expertise in NLP techniques, including sentiment analysis, word embedding, part-of-speech (POS) tagging, topic modeling, text classification, machine translation, speech recognition, named entity recognition (NER), natural language generation (NLG), and other related techniques.
    • Experience with various deep learning techniques, including CNNs and RNNs, and a strong understanding of building and training these models for different applications. Familiarity with LMs and LLMs such as GPT, BERT, and Transformer models is highly desirable.
    • Strong ability to rapidly comprehend and implement research papers related to AI, as well as remain informed of the latest advancements in NLP technologies.
    • Deep knowledge and experience in structured and unstructured data Information Extraction, Knowledge Information Retrieval, and Knowledge Representation.
    • Self-motivated and driven to satisfy intellectual curiosity through the pursuit of continuous learning and skill development.
    • Strong problem-solving and analytical skills.
    • Optional: Experience with large-scale data processing technologies (e.g., Hadoop, Spark) and distributed computing systems.
Netomi is an equal opportunity employer committed to diversity in the workplace. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, disability, veteran status, and other protected characteristics.
Contract
Senior
Natural Language Processing
Logo
Data Scientist - II
Netomi
Gurugram
At Netomi AI, we are on a mission to create artificial intelligence that builds customer love for the world’s largest global brands.

Some of the largest brands are already using Netomi AI’s platform to solve mission-critical problems. This would allow you to work with top-tier clients at the senior level and build your network.

Backed by the world’s leading investors such as Y-Combinator, Index Ventures, Jeffrey Katzenberg (co-founder of DreamWorks) and Greg Brockman (co-founder & President of OpenAI/ChatGPT), you will become a part of an elite group of visionaries who are defining the future of AI for customer experience. We are building a dynamic, fast growing team that values innovation, creativity, and hard work. You will have the chance to significantly impact the company’s success while developing your skills and career in AI.

Want to become a key part of the Generative AI revolution? We should talk.

Do you believe in the missions of intelligence agencies? Are you interested in building state-of-the-art NLP models and solving complex technical challenges? Do you want to be a part of our journey in shaping the future of Automated Customer Service?

If you are interested in working on some of the most challenging technical and programmatic issues, we would love to discuss with you about the exciting work and career opportunities at Netomi.

As a Senior Data Scientist at Netomi, you will drive NLP and machine learning projects and be responsible for developing methodology and solutions to support technical, analytical and operational requirements.

Job Responsibilities

    • Design, develop and deploy machine learning models and algorithms for NLP/LLMs or deep learning models at scale to solve complex business problems.
    • Work with large datasets, perform data analysis and develop data pipelines to support model development.
    • Collaborate with Product & Engineering teams to integrate machine learning solutions into products and services.
    • Conduct experiments, test hypotheses, and perform statistical analysis to validate models and drive improvements.
    • Communicate findings and insights to stakeholders in a clear and concise manner.
    • Stay up-to-date with the latest developments in machine learning, NLP/LLMs, deep learning, and related technologies.
    • Provide technical mentorship and guidance to junior team members.

Requirements

    • 3+ years of experience as a data scientist, preferably in a product development environment, with a focus on building NLP/LLMs or Deep Learning models.
    • Strong programming skills in Python or other relevant programming languages.
    • Experience with machine learning libraries (e.g., scikit-learn, TensorFlow, PyTorch).Deep understanding of statistical analysis, probability theory, and experimental design.
    • Experience with LLMs, deep learning, NLP and chatbot development.
    • Excellent communication skills, including the ability to explain complex concepts to technical and non-technical stakeholders.
    • Experience working with a variety of statistical models, including logistic regression, clustering, classification, SVMs, neural networks, Random Forest, CRF, Bayesian models, supervised/unsupervised learning, etc.
    • Expertise in NLP techniques, including sentiment analysis, word embedding, part-of-speech (POS) tagging, topic modeling, text classification, machine translation, speech recognition, named entity recognition (NER), natural language generation (NLG), and other related techniques.
    • Experience with various deep learning techniques, including CNNs and RNNs, and a strong understanding of building and training these models for different applications. Familiarity with LMs and LLMs such as GPT, BERT, and Transformer models is highly desirable.
    • Strong ability to rapidly comprehend and implement research papers related to AI, as well as remain informed of the latest advancements in NLP technologies.
    • Deep knowledge and experience in structured and unstructured data Information Extraction, Knowledge Information Retrieval, and Knowledge Representation.
    • Self-motivated and driven to satisfy intellectual curiosity through the pursuit of continuous learning and skill development.
    • Strong problem-solving and analytical skills.
    • Optional: Experience with large-scale data processing technologies (e.g., Hadoop, Spark) and distributed computing systems.
Netomi is an equal opportunity employer committed to diversity in the workplace. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, disability, veteran status, and other protected characteristics.
Full-time
Senior
Generative Models
Logo
Lead Data Scientist
Netomi
Remote - India
At Netomi AI, we are on a mission to create artificial intelligence that builds customer love for the world’s largest global brands.

Some of the largest brands are already using Netomi AI’s platform to solve mission-critical problems. This would allow you to work with top-tier clients at the senior level and build your network.

Backed by the world’s leading investors such as Y-Combinator, Index Ventures, Jeffrey Katzenberg (co-founder of DreamWorks) and Greg Brockman (co-founder & President of OpenAI/ChatGPT), you will become a part of an elite group of visionaries who are defining the future of AI for customer experience. We are building a dynamic, fast growing team that values innovation, creativity, and hard work. You will have the chance to significantly impact the company’s success while developing your skills and career in AI.

Want to become a key part of the Generative AI revolution? We should talk.

Do you believe in the missions of intelligence agencies? Are you interested in building state-of-the-art NLP models and solving complex technical challenges? Do you want to be a part of our journey in shaping the future of Automated Customer Service?

If you are interested in working on some of the most challenging technical and programmatic issues, we would love to discuss with you about the exciting work and career opportunities at Netomi.

As a Lead Data Scientist at Netomi, you will drive NLP and machine learning projects and be responsible for developing methodology and solutions to support technical, analytical, and operational requirements.

Job Responsibilities

    • Leads and manages a team of data scientists that is innovative, collaborative, and customer-focused.
    • Manages a team of data scientists, machine learning engineers, and big data specialists
    • Measures business performance, develops core metrics and creates dashboards
    • Spots and manages data development challenges in the organization
    • Responsible for data science professional development and training in the use of modern data science tools.
    • Performs deep analyses and builds models to understand customer behavior, and extract key insights that impact product decisions.
    • Performs research and builds a core understanding of the company performance metrics to qualitatively inform and interpret models.
    • Standardizes methods and algorithms used across the business unit.
    • Develops and maintains standard software libraries and associated documentation

Requirements

    • 5+ years of experience working in the data science field, preferably in a product development environment, with a focus on building NLP/LLMs or Deep Learning models.
    • 2+ years of experience in managing data science teams as a lead or a mentor
    • Strong programming skills in Python or other relevant programming languages.
    • Experience with machine learning libraries (e.g., sci-kit-learn, TensorFlow, PyTorch).
    • Deep understanding of statistical analysis, probability theory, and experimental design.
    • Experience with LLMs, deep learning, NLP, and chatbot development.
    • Excellent communication skills, including the ability to explain complex concepts to technical and non-technical stakeholders.
    • Experience working with a variety of statistical models, including logistic regression, clustering, classification, SVMs, neural networks, Random Forest, CRF, Bayesian models, supervised/unsupervised learning, etc.
    • Expertise in NLP techniques, including sentiment analysis, word embedding, part-of-speech (POS) tagging, topic modeling, text classification, machine translation, speech recognition, named entity recognition (NER), natural language generation (NLG), and other related techniques.
    • Experience with various deep learning techniques, including CNNs and RNNs, and a strong understanding of building and training these models for different applications. Familiarity with LMs and LLMs such as GPT, BERT, and Transformer models is highly desirable.
    • Strong ability to rapidly comprehend and implement research papers related to AI, as well as remain informed of the latest advancements in NLP technologies.
    • Deep knowledge and experience in structured and unstructured data Information Extraction, Knowledge Information Retrieval, and Knowledge Representation.
    • Self-motivated and driven to satisfy intellectual curiosity through the pursuit of continuous learning and skill development.
    • Strong problem-solving and analytical skills.
    • Optional: Experience with large-scale data processing technologies (e.g., Hadoop, Spark) and distributed computing systems.
Netomi is an equal opportunity employer committed to diversity in the workplace. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, disability, veteran status, and other protected characteristics.
Full-time
Senior
Generative Models
Logo
SDET (Contract)
Netomi
Gurugram
At Netomi AI, we are on a mission to create artificial intelligence that builds customer love for the world’s largest global brands.

Some of the largest brands are already using Netomi AI’s platform to solve mission-critical problems. This would allow you to work with top-tier clients at the senior level and build your network.

Backed by the world’s leading investors such as Y-Combinator, Index Ventures, Jeffrey Katzenberg (co-founder of DreamWorks) and Greg Brockman (co-founder & President of OpenAI/ChatGPT), you will become a part of an elite group of visionaries who are defining the future of AI for customer experience. We are building a dynamic, fast growing team that values innovation, creativity, and hard work. You will have the chance to significantly impact the company’s success while developing your skills and career in AI.

Want to become a key part of the Generative AI revolution? We should talk.

Job Description:

We are looking for a seasoned SDET to help us keep a check on the quality of products. If you are passionate about quality and want to help make an impact in our organisation then we have a perfect role for you!

Job Responsibilities

    • Testing of AI based conversational products
    • Monitoring and improving quality assurance process ensuring any agreed-upon standards and procedures are followed
    • Providing a high level of data quality awareness across multiple teams
    • Evaluating and identifying where enhancements in accuracy of models are required
    • Detailed testing feedback preparation to help the team to improve AI models

Requirements

    • Good focus for delivering high quality products and passionate about learning new technologies.
    • Should have passion for Manual  & Automation Testing, Test Planning, Test Cases, Preparation and Execution.
    • Should have experience in API testing and scripting languages, like Java.
    • Good working experience on Selenium, TestNG and RestAssured.
    • Bachelor in Computer Science or related Engineering field.
    • 2-5 years of relevant experience.
    • Should understand testing requirements related to the current project/product.
    • Ability to work in a fast-paced and dynamic work environment.
    • Excellent knowledge of Manual Testing concepts and tools.
    • Exposure to New technology, Problem solving skills, Self-motivated and self-starter, work independently.
    • Learning attitude and confident on the QA related Processes.
    • Knowledge in any Database (MySql, etc) and Jmeter is a plus.
    • Excellent written and verbal communication


Netomi is an equal opportunity employer committed to diversity in the workplace. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, disability, veteran status, and other protected characteristics.
Contract
Senior
Logo
Data Engineer II
Netomi
Gurugram
At Netomi AI, we are on a mission to create artificial intelligence that builds customer love for the world’s largest global brands.

Some of the largest brands are already using Netomi AI’s platform to solve mission-critical problems. This would allow you to work with top-tier clients at the senior level and build your network.

Backed by the world’s leading investors such as Y-Combinator, Index Ventures, Jeffrey Katzenberg (co-founder of DreamWorks) and Greg Brockman (co-founder & President of OpenAI/ChatGPT), you will become a part of an elite group of visionaries who are defining the future of AI for customer experience. We are building a dynamic, fast growing team that values innovation, creativity, and hard work. You will have the chance to significantly impact the company’s success while developing your skills and career in AI.

Want to become a key part of the Generative AI revolution? We should talk.

Netomi is seeking a highly analytical and detail-oriented candidate to join the Analytics team in Gurugram. As part of the team, you will work with product, engineering, and customer success teams to drive complex data and trend analyses to propose ways to improve and, thereby contributing to improve the experience. You will also be responsible for benchmarking and measuring the performance of various product operations projects, building and publishing detailed scorecards and reports, identifying and driving new opportunities based on customer and business data.

We are looking for a Data Engineer with a passion for using data to discover and solve real-world problems. You will enjoy working with rich data sets, modern business intelligence technology, and the ability to see your insights drive the features for our customers. You will also have the opportunity to contribute to the development of policies, processes, and tools to address product quality challenges in collaboration with teams.

Responsibilities

    • You will partner with teammates to create complex data processing pipelines in order to solve our clients’ most ambitious challenges
    • You will pair to write clean and iterative code based on TDD
    • Leverage various continuous delivery practices to deploy, support and operate data pipelines
    • Advise and educate clients on how to use different distributed storage and computing technologies from the plethora of options available
    • Develop and operate modern data architecture approaches to meet key business objectives and provide end-to-end data solutions
    • Create data models and speak to the tradeoffs of different modeling approaches
    • Seamlessly incorporate data quality into your day-to-day work as well as into the delivery process

Requirements

    • Minimum 4 years of work experience with a start-up mentality and high willingness to learn.
    • Solid knowledge of Java or Python & good understanding of tech stack with any web framework (Spring, Django, etc) to write maintainable, scalable, unit-tested code. 
    • Expertise in SQL & strong understanding of databases (e.g. MySQL, PostgreSQL) and NoSQL databases. 
    • You have a good understanding of data modeling. 
    • Work experience as an ETL developer would be preferable. 
    • Experience with data engineering tools and platforms such as Kafka, Druid, AWS Kinesis, Spark and Hadoop is desirable. 
    • You have built large-scale data pipelines and data-centric applications using any of the distributed storage platforms such as HDFS, S3, NoSQL databases (Hbase, Cassandra, etc.) and any of the distributed processing platforms like Hadoop, Spark, Hive and Airflow in a production setting. 
    • You are comfortable taking data-driven approaches and applying data security strategy to solve business problems. 
    • You’re genuinely excited about data infrastructure and operations with a familiarity working in cloud environments
    • Working with data excites you: you can build and operate data pipelines, and maintain data storage, all within distributed systems. 
    • Assure effective collaboration between Netomi and the business client’s teams, encouraging open communication and advocating for shared outcomes. 
    • Experience writing data quality unit and functional tests. 
Netomi is an equal opportunity employer committed to diversity in the workplace. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, disability, veteran status, and other protected characteristics.
Full-time
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Data Scientist - I
Netomi
Gurugram
At Netomi AI, we are on a mission to create artificial intelligence that builds customer love for the world’s largest global brands.

Some of the largest brands are already using Netomi AI’s platform to solve mission-critical problems. This would allow you to work with top-tier clients at the senior level and build your network.

Backed by the world’s leading investors such as Y-Combinator, Index Ventures, Jeffrey Katzenberg (co-founder of DreamWorks) and Greg Brockman (co-founder & President of OpenAI/ChatGPT), you will become a part of an elite group of visionaries who are defining the future of AI for customer experience. We are building a dynamic, fast growing team that values innovation, creativity, and hard work. You will have the chance to significantly impact the company’s success while developing your skills and career in AI.

Want to become a key part of the Generative AI revolution? We should talk.

Do you believe in the missions of intelligence agencies? Are you interested in building state-of-the-art NLP models and solving complex technical challenges? Do you want to be a part of our journey in shaping the future of Automated Customer Service?

 If you are interested in working on some of the most challenging technical and programmatic issues, we would love to discuss with you the exciting work and career opportunities at Netomi. 

As a Data Scientist at Netomi, you will drive NLP and machine learning projects and be responsible for developing methodology and solutions to support technical, analytical, and operational requirements.

Job Responsibilities:

    • Apply knowledge in one or more of the following areas to achieve goals and deliver results
    • NLP and Machine learning
    • Computer programming (programming languages, computer science, scientific computing)
    • Computer analytics architecture (e.g. distributed computing and modern databases)
    • Works collaboratively in a multi-disciplinary team environment; establishes and maintains professional networks with subject matter experts.
    • Work as a direct contributor and key technical advisor to define the roadmap of projects

Requirements:

    • Bachelor’s or Master’s degree in Applied Mathematics, Statistics,  Computer Science or another quantitative field.
    • 1+ years of work experience related to statistical analysis, machine learning models and programming.
    • Self-motivated and driven to satisfy intellectual curiosity through the pursuit of learning and development of new skills.
    • Experience working with a wide variety of statistical models such as linear/logistic regression, clustering, classification, support vector machines (SVM) neural networks, Random Forest, CRF, Bayesian models, supervised/unsupervised learning, etc. The ideal candidate will have a wide coverage of the different methods/models, and an in-depth knowledge of some.
    • Knowledge of Natural Language Processing (NLP) techniques (POS Tagging, NER, Semantic Role Labelling etc.) and good working experience with at least one of the frameworks (e.g. Stanford NLP, Apache OpenNLP, Mallet, Ling pipe, NLTK).
    • Deep knowledge and experience in Information Extraction ( structured and unstructured data), Knowledge Information Retrieval and Knowledge Representation.
    • It would be good to have if the candidate has knowledge of Deep Learning (ANN, CNN, RBM) and has NLP Deep Learning experience related to Word2Vec, Thought Vectors.
Netomi is an equal opportunity employer committed to diversity in the workplace. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, disability, veteran status, and other protected characteristics.
Full-time
Mid Level
Natural Language Processing
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Senior Data Analyst
Netomi
Gurugram
At Netomi AI, we are on a mission to create artificial intelligence that builds customer love for the world’s largest global brands.

Some of the largest brands are already using Netomi AI’s platform to solve mission-critical problems. This would allow you to work with top-tier clients at the senior level and build your network.

Backed by the world’s leading investors such as Y-Combinator, Index Ventures, Jeffrey Katzenberg (co-founder of DreamWorks) and Greg Brockman (co-founder & President of OpenAI/ChatGPT), you will become a part of an elite group of visionaries who are defining the future of AI for customer experience. We are building a dynamic, fast growing team that values innovation, creativity, and hard work. You will have the chance to significantly impact the company’s success while developing your skills and career in AI.

Want to become a key part of the Generative AI revolution? We should talk.

Netomi is a Y-Combinator and VC-backed Artificial Intelligence company that sits at the intersection of two rapidly developing fields: AI and messaging. We do not sell an abstract, futuristic technology - we sell a solution that a large number of Fortune 500 companies are using today to drive engagement and sales across the entire customer journey. By leveraging deep reinforcement learning and our continuously learning neural network, our customers are able to successfully meet their objectives of generating social engagement, driving commerce and providing customer service.  We're building the future of how technology and people work together to create frictionless experiences for customers.  

Want to have a direct impact in solving the top challenges businesses face today? Join us!

Responsibilities

    • Requirement Analysis: Collaborate with cross-functional teams to understand business requirements and identify opportunities for AI integration in generative chatbot solutions.
    • Data Exploration and Analysis: Analyze large datasets to extract meaningful insights, patterns, and trends relevant to the development and improvement of generative AI chatbots.
    • Feasibility Assessment: Evaluate the feasibility of implementing AI models and algorithms to enhance chatbot performance, ensuring alignment with business goals.
    • Model Selection and Design: Work closely with data scientists to choose appropriate AI models, develop prototypes, and design solutions for generative chatbot capabilities.
    • Implementation and Deployment: Collaborate with development teams to implement and deploy AI models into the chatbot platform, ensuring seamless integration and optimal performance.
    • Performance Monitoring and Optimisation: Continuously monitor and evaluate the performance of generative AI chatbots, making data-driven decisions to optimize and enhance their capabilities.
    • Collaboration and Communication: Foster collaboration between data analytics, data science, and development teams to ensure effective integration of AI solutions into the chatbot ecosystem.
    • Communicate findings, insights, and recommendations to both technical and non-technical stakeholders.
    • Education and Training: Provide training and support to team members on AI technologies, data analysis techniques, and best practices for generative chatbot development.
    • Stay Informed on AI Trends: Keep abreast of the latest advancements in AI, machine learning, and natural language processing to identify opportunities for innovation in chatbot technology.

Requirements

    • Educational Qualification: Bachelor's or Master's degree in Computer Science, Data Science, or a related field.
    • Proven experience as an AI Analyst or in a similar role, with a focus on data analytics and AI integration.
    • Experience in the development and deployment of generative AI models is a plus.
    • Technical Skills: Proficiency in Python and relevant AI libraries/frameworks (e.g., TensorFlow, PyTorch).
    • Strong understanding of machine learning algorithms and natural language processing.
    • Analytical Skills: Strong analytical and problem-solving skills, with the ability to derive actionable insights from complex datasets.
    • Communication Skills: Excellent communication skills to convey technical concepts to both technical and non-technical stakeholders.
    • Collaboration and Teamwork: Demonstrated ability to work collaboratively in cross-functional teams, fostering a culture of innovation and continuous improvement.
    • Adaptability: Ability to adapt to a dynamic and fast-paced environment, staying proactive in identifying opportunities for AI-driven improvements in chatbot functionalities.


Netomi is an equal opportunity employer committed to diversity in the workplace. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, disability, veteran status, and other protected characteristics.
Full-time
Senior
Generative Models
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Business Intelligence Architect (AWS)
Netomi
Gurugram
At Netomi AI, we are on a mission to create artificial intelligence that builds customer love for the world’s largest global brands.

Some of the largest brands are already using Netomi AI’s platform to solve mission-critical problems. This would allow you to work with top-tier clients at the senior level and build your network.

Backed by the world’s leading investors such as Y-Combinator, Index Ventures, Jeffrey Katzenberg (co-founder of DreamWorks) and Greg Brockman (co-founder & President of OpenAI/ChatGPT), you will become a part of an elite group of visionaries who are defining the future of AI for customer experience. We are building a dynamic, fast growing team that values innovation, creativity, and hard work. You will have the chance to significantly impact the company’s success while developing your skills and career in AI.

Want to become a key part of the Generative AI revolution? We should talk.

We are looking for a BI Architect (AWS) to oversee the BI strategy & projects including the Design, Deployment, Administration and Support of the AWS data stack. Collaborates on database integration and architecture including dimensional data modelling, database design and ETL development.

Responsibilities

    • Design, develop and implement business intelligence solutions for the organization helping to build infrastructure and tools required to support and improve the business and achieve data reporting and analysis goals
    • Develop reports, dashboards & scorecards, data exploration, and visual analytics using existing and emerging technologies and tools
    • Install, configure, and, if necessary, customize analytics management tools
    • Contribute to the development and support of ongoing production services
    • Partner with business departmental teams to define and document business requirements
    • Keep informed concerning best practices and new/ emerging technologies and provide insight, recommendations and training on concepts to team members
    • Identify data quality issues and see through to resolution, test and validate data flow and reports
    • Lead internal BI user groups to promote BI ideas, collaboration, development and adoption

Requirements

    • Bachelors’/Masters’ degree in Computer Science, Information Technology
    • Minimum 5 years applicable Business Intelligence architecture/ development experience ; Quicksight experience preferred
    • Expert level BI Architecture experience including Ground up design, Development, Implementation, Deployment and Administration and AWS Gateways/ Data Connections
    • Extensive knowledge of Business Intelligence architecture, design and development of scalable Business Intelligence solutions for a large data warehouse, using different architecture, design and modeling techniques.
    • Hands-on experience with the AWS Data Stack, practical proficiency in Amazon S3 for storage, AWS Glue for ETL, Amazon Redshift for data warehousing, and other services like Athena, EMR, and Lambda.
    • Extensive knowledge of database management systems, replication concepts, data warehouse systems and business intelligence tools
    • Understanding of SQL including dimensional Modelling, Star-schema, and other Data Modeling tools
    • Experience of building impactful reports and dashboards and using major BI tools
    • Experience in Data Modelling for building self-service BI Reports.

Skills Needed

    • AWS Platform, Quicksigh/PowerBI/Tableau, SQL, Python, Visualization, Business Intelligence (BI) and Data management
Netomi is an equal opportunity employer committed to diversity in the workplace. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, disability, veteran status, and other protected characteristics.
Full-time
Mid Level